Ridgewood Baseball & Softball Association Grievance Policy Summary

The Ridgewood Baseball & Softball Association (“RBSA”),  a Ridgewood, New Jersey-based organization providing youth baseball and softball programs, is committed to creating a positive, fair, and respectful environment. RBSA maintains a Grievance Policy to address complaints and suggestions related to its programs.

RBSA strongly encourages an open dialog between players, coaches, volunteers and board members.  Often, disagreements and misunderstandings can be dealt with effectively and efficiently when they are articulated in a timely and responsible fashion to the appropriate people. 

To the extent any complaint or misunderstanding cannot be resolved informally, players, parents, volunteers, or umpires can submit a grievance in written form to grievance@rbsa.us. 

Any complaint that is critical, involves the safety and/or well-being of a child or involves the inappropriate conduct of any RBSA member, coach or other individual should be immediately directed to the RBSA at grievance@rbsa.us. For anonymous suggestions for improvement (NOT grievances), please use this form.

RBSA is committed to handling grievances in a timely fashion.  Absent extraordinary circumstances, the Board will communicate its decision with respect to a grievance within 2 weeks.